IT departments and the organizations they serve can reap dramatic benefits by codifying and automating unique processes through the development of custom applications. These applications can lower costs, improve agility, quicken time to value, give IT greater control,and bolster productivity throughout IT and among enterprise users.
Just before the turn of the 21st century, IT faced one ofits biggest challenges: the Y2K scare. The idea of diving in and unraveling what CIOs called “spaghetti code” was an unprecedented task. Who knew then that the effort would look relatively simple compared to dealing with today’s “spaghetti everything”?
A modern ITAM solution allows organizations to consolidate legacy systems into one system of record and automate the asset lifecycle. Using ServiceNow, organizations have been able to consolidate these into a single system of record that fully supports process automation. ServiceNow also includes a modern ITAM solution that allows organizations to consolidate legacy ITAM systems
The cloud platform makes integration easy, no matter what your infrastructure, and upgrades are delivered automatically, relieving IT of yet another burdensome and costly chore. With cloud-driven technology, your IT team can reclaim their stature and rightful role in orchestrating technology to solve business problems—the central nervous system of the organization. Cloud-driven technology lowers expenses,
According to CIO Magazine, “Today, CIOs are being asked to cut costs, increase productivity, and find new ways to generate revenue and profits.” A natural outcome of this trend is the increasing demand on CIOs to show the business the value they are getting from their IT investment. To enhance transparency and demonstrate value, IT
This white paper explores how SaaS has fundamentally changed the economics for ITSM by reducing or removing maintenance, internal resource, and infrastructure costs.