For insurers, on-boarding new customers has always been a complicated process. New business and underwriting systems that consolidate paper and digital forms, unify records and verify information can help.
Deciding whether to cover a new insurance customer is far from simple. Before a decision can be made, insurers must collect, coordinate and review a variety of digital and hard-copy content. They must then consolidate that content into a single case file that underwriters and policy administrators can evaluate to make an informed decision.