Configuration, Not Coding

How CA Cloud Service Management speeds deployment and time to value:
For years, many support teams have been hamstrung by their traditional service desk platforms, which
require complex, time-consuming coding for virtually every aspect of customization. This complexity
makes it costly and difficult for support organizations to adapt—and places an increasingly substantial
burden on the agility and efficiency of the business as a whole. CA Cloud Service Management is a clearly
differentiated alternative to traditional service desk platforms. CA Cloud Service Management is purposebuilt
for speed—rapidly accelerating time-to-value where other SaaS solutions fall short. Implement in
days, adopt with minimal training, configure without programmers, automate end-user requests, and get
automatic upgrades.

Read this Whitepaper for more information!