Effective capacity management has become a critical differentiator for IT organizations. Those that can’t effectively evolve their capacity management practice will continue to struggle with complexity and negligible insights into capacity sizing and the impact of changing demand and resulting service/application performance. However, those that gain advanced capacity management capabilities will be able to more effectively right-size investments, support key IT projects, and align resources with business objectives. This paper offers a practical look at capacity management, outlining the six key steps IT organizations can take to realize capacity management that delivers maximum value.
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