Business decisions are one of the primary assets of the banking enterprise. Collectively, these business decisions represent a major factor in company success—executing corporate policies, providing agility to stay ahead of market changes, and, ultimately, driving your bottom-line results.
Today, a significant percentage of these operational decisions are made manually—by people trained to follow rules documented in policies and guidelines. This legacy approach offers the opportunity to exercise judgment. But when applied across a high volume of recurring decisions, it is costly, time consuming, and often delivers inconsistent results.
Other decisions are automated by programming business rules into your operational applications. While this lowers the cost per transaction, you sacrifice agility and transparency of the logic behind your decisions with this approach. Changes to the business rules require lengthy development cycles that put pressure on an organization expected to rapidly comply with changing polices and regulations.