With a history that extends over 125 years, Getronics is a leading information and communications technology (ICT) services group that employs approximately 4,000 people in 13 countries worldwide. Their complete portfolio of integrated ICT services for large enterprise and public sector markets helps them lead the Getronics Workspace Alliance, which provides customers with a consistent
join.me by LogMeIn provides conferencing services to support presentations, sales demos, and online collaboration use cases. By speaking with join.me customers, Nucleus found that the ease of use for end users and administrators led to increased adoption, improved business productivity, and IT efficiencies. Also, join.me’s low pricing relative to functionality resulted in significant cost savings.
The e-tailing group has had the good fortune to have monitored chat over the past 5 years where our views on this technology have been shaped by real chats with real retailers and consumer research that we have conducted jointly with BoldChat as they have taken a leadership role through their annual Live Chat Effectiveness
Customers Embrace Every Form of Service Available. It’s almost shocking that our 2013 research revealed that today’s consumer is almost ambivalent when it comes to customer service channels; this generation of shoppers simply wants service their way. Of course, some customers have a preference for one channel over another, but it appears that’s born out
The e-tailing group has had the good fortune to participate in the growth of eCommerce over the last 16 years, and is just as thrilled to witness the power and possibility of mobile devices given their growing importance for both consumers and retailers. There are new dynamics in play simultaneously, and many of the trials
Through a combination of leading process and content management products, industry expertise and proven success, Perceptive Software solutions are uniquely qualified to deliver immediate efficiencies in any area across the department and enterprise. Our solutions help organisations capture, process and collaborate on important documents and content, protect data integrity and access precise information at the
Through a combination of leading process and content management products, industry expertise and proven success, Perceptive Software solutions are uniquely qualified to deliver immediate efficiencies in any area across the department and enterprise. Our solutions help organisations capture, process and collaborate on important documents and content, protect data integrity and access precise information at the
This white paper describes what the new model for digital BOL workflow looks like and how it can benefit your delivery operation. You’ll be better prepared to move forward with this enabling technology that can transform your supply chain.
With retail theft at an all-time high, retailers must turn to automation and data to combat this ever-growing problem. When it comes to retail theft, we’re talking big numbers. Shoplifting and other types of retail theft account for more than a quarter of the US$35.28 billion annual retail loss that is a consequence of preventable
For companies that sell products or services that require technical support, the support customers receive might be the only personal experience they can use to gauge their satisfaction with an organization. Since, for many of these organizations, customer satisfaction directly affects revenue, measuring customers’ satisfaction with the service experience and the services provided is extremely