Given the rise of mobility and BYOD, endpoint backup must evolve to meet the unique needs of the mobile workforce. To help organizations evaluate backup solutions to meet these needs, Gartner compared 7 vendors against 11 critical capabilities in their report. For the 2nd year in a row, Gartner ranks Druva #1 for overall product
Avoid the typical headaches of OS migration during your next project by learning about 7 elements that will enable you to: • Centrally manage data migration • Preserve users’ data and personal settings • Mitigate network impacts during migration Access the white paper to find out how to radically simplify your OS migration project.
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. For example, did you know: • That encryption doesn’t guarantee privacy? • That you could lose data by choosing the wrong cloud? • That cloud backup doesn’t have to be slow? Learn all the critical things
Whether you’ve embraced it or not, mobile is already part of your business. Gone are the days when IT support was provided by phoning the help desk. Gone are the days when help desk agents had the best answer to every technology question. Gone are the days when business users went to IT first to
This document discusses how self-service cloud provisioning can serve as a pragmatic customer-centric approach for managing the proliferation of public and private clouds. It discusses customer expectations, critical success factors, and key metrics required for a successful implementation of such an offering.
IT departments have a huge opportunity to make their enterprises more agile, cost efficient and competitive by embracing the opportunities available through the proliferation of mobile devices and the near-ubiquity of connectivity.
Decision makers at many organizations question the investments made in IT. This is often because they don’t fully understand the value delivered by IT service management (ITSM) or by compliance with recommended best practices such as those defined by the IT Infrastructure Library or ITIL®. This often pressures CIOs to demonstrate the value of IT
Your organization, like every other, must grow to survive, and is dependent upon its IT infrastructure to do that. Your organization, like every other, is also dependent upon some custom-built applications, since none can survive or grow by relying solely on unmodified off-the-shelf solutions. And custom applications require IT guidance and resources to be built,
This white paper explores how SaaS has fundamentally changed the economics for ITSM by reducing or removing maintenance, internal resource, and infrastructure costs.
The IT department has traditionally been the central nervous system of a company—the brain that powers the entire organization. IT has always been in control of software and systems, and responsible for keeping those systems and associated processes consistent, steady and reliable. But times are changing for IT.