The Forrester Wave™: Desktop – Videoconferencing, Q3 2013
There are four major categories of desktop videoconferencing solutions: consumer applications, unified communications (UC) clients, video pure plays, and webconferencing. In Forrester’s 60-criteria evaluation, we identified the 10 most significant software providers in three of those categories — Avaya, Blue Jeans Network, Cisco Systems, IBM, IOCOM, LifeSize, Microsoft, PGi, Polycom, and Vidyo — and researched,