Customers want their claims settled quickly, easily and accurately. Claims-management workflow solutions empower insurers to do all that and more. Keeping insurance customers satisfied and loyal is no easy task. In fact, research shows that many insurance customers are unsatisfied with their carriers. In auto insurance, for example, one in five customers would consider switching
For insurers, on-boarding new customers has always been a complicated process. New business and underwriting systems that consolidate paper and digital forms, unify records and verify information can help. Deciding whether to cover a new insurance customer is far from simple. Before a decision can be made, insurers must collect, coordinate and review a variety
Automating logistics workflow eliminates paper challenges and empowers employees to accomplish more in less time. Manual logistics processes can be time consuming and inefficient for manufacturers and their most important asset – their people. Missing or incomplete paperwork hampers productivity in busy areas such as receiving docks, delivery departments and other points across the supply
Cummins is the world’s largest independent manufacturer of diesel engines and related products. The company reported 2010 revenue of US$13.2 billion and serves its customers through 550 company-owned and independent distributor facilities and more than 5,000 dealer locations in 200 countries and territories.
Your financial institution is facing more challenges than ever amid increasingly aggressive regulation. In today’s environment, you need to get more done in less time if you want to improve operational efficiency and drive financial performance. Problem is, many of your organisation’s existing processes are mired in paperwork. And with more mergers and acquisitions, legacy
Paper-based, manual processes introduce errors, waste valuable time and create unnecessary risks. That’s why progressive financial services institutions are turning to automated workflow solutions that dramatically improve accuracy.
To stay competitive and cut costs, progressive banks are replacing manual processes with automated information management solutions. Banks want to appear efficient, like well-oiled machines, to their customers. But behind the scenes, they have a secret: their most important business operations, including those for opening new accounts and processing loans, are awash in paper forms,
Driving your bank’s financial performance starts with thinking smarter. With the Lexmark Mobile Capture application, you can turn mobile devices into powerful productivity tools that collect, retrieve and send data directly into your workflows1 – at any time, anywhere.
With the right combination of expertise and solutions, banks will reap long-term rewards with a modern document-management strategy. Banks are fighting on two fronts to succeed against growing competitive forces in the financial services industry. First, they must give their employees the tools that they need to achieve high levels of customer service and turn
What are the differences between a predominantly manual and a thoroughly automated corporate environment? Time, money and manpower… just to name a few.