Once considered just another cost center, support is showing its value and taking a more prominent role as a trusted business advisor. Emerging from the Wings: For internal support centers, the message coming from the overall business is clear: You need to demonstrate your business value. Outsourcing, managed services and cloud-based solutions that didn’t exist
IT services are all about people, and the people’s most precious resource is time. They want to be more productive, but service management tools haven’t always helped. CA Cloud Service Management is a leap forward, a powerful but flexible solution that is built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short. With CA
Die Herausforderung für den Mittelstand: Ein unsichtbarer Sturm fegt durch die Landschaften aus veralteten IT-Systemen, überholten Informationsmanagement-Prozessen und unbeweglichen fachübergreifenden Datenbanken – und zerstört sie. Dieser Sturm heißt Big Data. Überall in Europa sind mittelständische Unternehmen überfordert mit der Menge und Vielschichtigkeit der Informationen und haben damit zu kämpfen, diese Herausforderung zu meistern. Wie sie
Ensure a successful transition to Windows Server 2012 R2 from Windows Server 2003 with Dell Software: With the release of Microsoft Windows Server 2012 R2, many organizations have started to evaluate the benefits and challenges of making the transition to the new platform. This is especially true for those still running Windows Server 2003 —
Any IT organization running an older version of Windows Server can achieve significant benefits by migrating to Windows Server 2012 R2. Microsoft has made important changes to strengthen security and compliance functions, and has upgraded the platform to be more supportive of mobile devices and cloud platforms. The advances have been so broad and far
Windows Server 2012 and its Promise for New and Growing Businesses: What is your server environment like? Are you just getting off the ground and running only one or two servers? Or, have you been growing for a while? Do you have more than 25 users? This whitepaper is the first in a four-part series
MaaS360, an IBM company and leader in Enterprise Mobile Management (EMM), presents Volume I of a three-part series that explores the appification of the enterprise, including IT’s role as the great enabler of app-led employee productivity and collaboration, enterprise growth and customer engagement. In this volume, get the lay of the enterprise mobile app landscape.
MaaS360, an IBM company and leader in Enterprise Mobile Management (EMM), presents Volume II of a three-part series that explores the appification of the enterprise, including IT’s role as the great enabler. In this volume, learn how to design a business-driven app strategy that advance business goals-without putting enterprise data and your network at risk.
MaaS360, an IBM company and leader in Enterprise Mobile Management (EMM), presents Volume III of a three-part series that explores the appification of the enterprise, including IT’s role as the great enabler. As we discussed in Volumes I and II of this series, mobile applications are fundamentally changing the way business is conducted. To truly