Over the last two decades, IT organizations have faced an uphill battle against complexity. As business demands have multiplied, scores of technologies have been implemented in an attempt to respond. By and large, this steady organic growth has resulted in data centers that are costly and complex, with over-provisioned physical configurations and siloed management. Virtualization
Today, IT is relied upon to support a broad spectrum of users and business services in an enterprise. As these organizations look to fulfill their charter, the IT service management (ITSM) solution in place can either be an invaluable ally or a persistent liability. This guide examines the unprecedented demands IT organizations must contend with
Service management platforms have a vital role to play, but in most organizations, they’re not living up to expectations delivering far too much complexity and cost, and far too little business value and time savings. This proves true even in organizations that have migrated to new solutions in recent years. This paper outlines why legacy
Today’s challenging and hyper-competitive business environment offers CIOs a unique opportunity to assume an expanded role as a strategic technology expert collaborating with the business toward greater success, more revenue and happier customers. It’s in IT’s hands at the moment, but the window of opportunity is closing as lines of business get tech-savvy, spending more
In areas such as sales force automation and customer relationship management, cloud-based computing services have become the norm—and substantially improved the economics, capabilities, and efficiencies customers have realized. Today, organizations can enjoy similarly substantial benefits by migrating their IT service management functions to a Software-as-a-Service model. This paper shows how CA Cloud Service Management enables
Technology-obsessed consumers are wreaking havoc on retail, placing slow-moving businesses at risk of not just falling behind, but falling off the radar. The shakeout began with two recent events: a surge in store closings and a list of big losers from the holiday season. This on-demand webinar, moderated by RIS News Editor-in-Chief Joe Skorupa, features
The possibility for creating new revenue streams and business models using open application programming interfaces (APIs) is capturing the attention of business leaders in every industry. What’s really unique about open APIs is that, in spite of the geeky sounding name, this is not a movement being driven by IT. These are business-led initiatives designed
MDM (Master Data Management) als entscheidender Faktor für Unternehmenseffizienz und Fast Data-Architektur: Darüber diskutiert ein Expertenpanel in diesem Webinar. Informieren Sie sich über • die Vorteile einer Multi-Domain MDM-Plattform • MDM-Analytics, die einen Echtzeit-Einblick in die Effektivität von Geschäftsprozessen ermöglichen • Die Bedeutung einer Governance-Strategie • Vorteile prozessgetriebenen MDMs Sehen Sie sich das Webinar an
In this IDC MarketScape Excerpt featuring TIBCO, the capabilities and positioning of major Business Process Platform Vendors are assesed. This IDC MarketScape focuses on 10 choices for business process (BP) platforms, which are product suites or portfolios that support the design and runtime environments for comprehensive business process automation. BP platforms support the most sophisticated
Big Data Streaming Analytics Platforms, Q3 2014 Streaming analytics is anything but a sleepy, rearview mirror analysis of data. No, it is about knowing and acting on what’s happening in your business at this very moment — now. Forrester calls these perishable insights because they occur at a moment’s notice and you must act on