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IDC / The Business Value of Red Hat Integration Products

As organizations continue to add to their business application bases and deploy more applications in the cloud and on mobile devices, it will become even more important that they are able to achieve interoperability as efficiently as possible between distributed applications. Application interoperability is executed using integration middleware. For this white paper, IDC interviewed six

The Forrester Wave™: Hybrid2 Integration Report

In this report, instead of exploring only single products, we researched the functionality and interoperability of all relevant products from each vendor to understand their fit for hybrid scenarios between the cloud and on-premises as well as across the different traditional on-premises integration capabilities. This report details our findings about how well each vendor fulfills

The next-generation data center – A software defined environment where service optimization provides the path

Over the last two decades, IT organizations have faced an uphill battle against complexity. As business demands have multiplied, scores of technologies have been implemented in an attempt to respond. By and large, this steady organic growth has resulted in data centers that are costly and complex, with over-provisioned physical configurations and siloed management. Virtualization

Find the IT Service Management Solution that’s right for your business: A Buyer’s Guide for Executives

Today, IT is relied upon to support a broad spectrum of users and business services in an enterprise. As these organizations look to fulfill their charter, the IT service management (ITSM) solution in place can either be an invaluable ally or a persistent liability. This guide examines the unprecedented demands IT organizations must contend with

TechInsights Report: The changing role of IT and what to do about it

Today’s challenging and hyper-competitive business environment offers CIOs a unique opportunity to assume an expanded role as a strategic technology expert collaborating with the business toward greater success, more revenue and happier customers. It’s in IT’s hands at the moment, but the window of opportunity is closing as lines of business get tech-savvy, spending more

Moving Service Management to SaaS

In areas such as sales force automation and customer relationship management, cloud-based computing services have become the norm—and substantially improved the economics, capabilities, and efficiencies customers have realized. Today, organizations can enjoy similarly substantial benefits by migrating their IT service management functions to a Software-as-a-Service model. This paper shows how CA Cloud Service Management enables